The challenge
R&D expertise was distributed across regions without a single operating model, consistent performance language or shared approach to capacity.
What changed
- Designed the global operating model, role architecture, governance and performance expectations.
- Led organisational consultation across Legal, Associate Relations, regional leadership and Works Council processes.
- Introduced quarterly benchmarking and performance analysis across capability, cost and delivery.
- Redesigned European resourcing to combine emerging talent, flexible capacity and experienced specialists.
A sizeable global R&D organisation, with direct regional leadership and coordination across the Americas, Asia Pacific and Europe.
Significant savings while maintaining capacity, with the European model subsequently adopted in other regions.
A repeatable way to organise specialist capability around outcomes rather than geography.
