The challenge
A global product specification and traceability transformation had to connect multiple Mars segments, technology partners and competing delivery models.
What changed
- Held overall programme budget accountability and created a single integrated delivery organisation.
- Led the Veritas PLM deployment and vendor selection for Helix, the legal-text capability, alongside data and implementation partners.
- Defined the programme structure, governance and operating model across a multi-party ecosystem.
- Introduced more agile delivery practices focused on priority business outcomes.
- Redefined the operating model during the COVID-19 pandemic, replacing a high-travel approach with graduate and contractor capability that protected the timeline while reducing cost.
A $45m, three-year, cross-segment Mars programme with a large blended organisation of associates, consultants and partners.
A more integrated and adaptable delivery model, a timeline the organisation could achieve, lower operating cost and materially shorter lead times for priority changes.
A practical demonstration that enterprise governance and faster delivery can reinforce one another.